Phonak CROS EON R Transmitter

Someone beside you at lunch, a colleague across the table or a partner sharing a comment from your poorer-hearing side: CROS EON R is designed to bring sound from that side into your hearing system. The transmitter picks it up and sends it wirelessly to an Audéo EON R hearing aid on your better-hearing ear.

The two devices work together: the transmitter collects sound where hearing is unaidable, and the companion delivers it to your better-hearing ear. A professional fitting personalizes this CROS or BiCROS arrangement.

One transmitter, one compatible companion

CROS EON R is the transmitter, also identified by the model name CROS E-R. It works with an Audéo EON R companion at E90, E70, E50 or E30. That choice of levels lets you select the receiving hearing aid's features around your routine while keeping the same transmitter model.

A clear choice of left or right

Select Left when the transmitter will be worn on the left ear, or Right when it will be worn on the right. The companion hearing aid is fitted on the opposite side. This product is one transmitter; the hearing aid is selected separately. Our team can help you match the side, companion model and color for the complete arrangement.

CROS and BiCROS both bring sound from an unaidable ear to the better-hearing side. The difference is the amplification needed by that better-hearing ear. Your hearing assessment establishes which configuration suits you, and CROS EON R can be used as the transmitter in either arrangement.

Wholesale Hearing Direct can help you choose the compatible components for your recommended fitting, whether you are selecting a new system or adding a transmitter to an appropriate Audéo EON R hearing aid.

CROS: route sound to the better-hearing side

In a CROS fitting, the better-hearing ear generally has normal hearing. The Audéo EON R companion serves as the receiving device, bringing across sound captured by the transmitter. It has a specific role even when that ear does not need amplification for its own hearing. The system is programmed according to the hearing assessment.

BiCROS: routing with amplification for the better ear

A BiCROS fitting also provides amplification for hearing loss in the better-hearing ear. The companion delivers the sound arriving from the transmitter while supporting that ear's own hearing needs. Receiver, earpiece and programming choices personalize the arrangement. Both configurations deliver routed sound to the better ear; they do not restore hearing in the unaidable ear or recreate natural hearing through two ears.

CROS EON R addresses a particular everyday challenge: sound arriving on the side where hearing is unaidable. Its wireless routing gives those voices a path to your better-hearing ear. That purpose can be especially meaningful in the ordinary places where you spend time with other people.

Conversation with someone beside you

At a meal, on a sofa or around a meeting table, a person may sit on your poorer-hearing side. The transmitter picks up sound there and sends it to the companion. Rather than relying only on sound reaching the better ear from across your head, the system provides a wireless route from the side where the person is speaking.

A place at the family table

A shared meal often brings voices from several positions. A CROS system receives sound on the unaidable side as part of your overall listening arrangement. The companion hearing aid's technology level provides the supported processing features, with E90 and E70 adding StereoZoom 2.0 to the CROS system. A seat near the conversation and away from a loud background source also helps create a favorable setting.

Balance the sound from each side

CROS Balance adjusts the loudness relationship between sound arriving from the transmitter and sound at the companion hearing aid. This gives the fitted system a way to tailor the balance between the two sides. myPhonak support adds convenient app control on compatible phones. Your configured controls determine the adjustments available, keeping everyday operation connected to your personal fitting.

Choose from Essential through Premium with the same CROS EON R transmitter. The Audéo EON R companion shapes the available listening features, giving you options for your social routine and recommended fitting.

E90 and E70 for advanced directional speech support

E90 and E70 companions make StereoZoom 2.0 available in the CROS system. Both have 20 fine-tuning channels and advanced speech and noise-management features. They are particularly worth exploring when your routine includes regular conversation with competing sound and you want the advanced options available in the EON R range.

E90 leads the companion range with broader automatic program coverage and premium Speech Enhancer and SpeechSensor features. E70 offers an Advanced alternative, including Speech in Loud Noise as an additional program rather than in its automatic range. Our team can explain the companion differences and the features relevant to your CROS fitting.

E50 and E30 for everyday CROS listening

E50 and E30 support Real Ear Sound and omnidirectional microphone modes in the CROS system. E50 provides 16 fitting channels and a broader everyday automatic range in the companion hearing aid; E30 offers 12 channels and the Essential EON R feature set. Both bring rechargeable convenience and CROS compatibility to the receiving side.

E50 is a useful comparison for a routine that includes regular travel and a wider mix of sound. E30 centers on quieter, familiar conversation. The companion choice lets you match the level of technology to everyday life while retaining the same transmitter and wireless sound-routing arrangement.

Warranty that follows your companion

Your CROS EON R transmitter warranty matches the companion hearing aid: four years with Audéo EON R E90 or E70, or three years with E50 or E30. Our team can keep the companion model and its matching warranty clear when helping you select or replace a transmitter.

A well-matched CROS order starts with the transmitter side and the compatible companion. CROS EON R pairs with Audéo EON R; Audéo EON Sphere is not compatible. Share your existing hearing aid model or your recommended new configuration with our team and we can help identify the appropriate components.

Choose the transmitter side specified in your fitting recommendation. A complete system uses one transmitter and one companion hearing aid on opposite sides. The transmitter is sold individually, with no Pair option.

A finish to match your style

CROS EON R is available in Sand Beige, Sandalwood, Chestnut, Champagne, Silver Gray, Graphite Gray, Velvet Black and Sienna Red. Select the finish you enjoy wearing, or coordinate it with the companion hearing aid. The eight colors offer the same transmitter function, so the appearance choice stays separate from the companion technology level.

Add a transmitter to an existing EON R hearing aid

An appropriate Audéo EON R hearing aid can serve as the companion for a newly fitted CROS EON R transmitter. Send us the exact model and side you already wear so we can help with the matching product. The hearing aid and transmitter need to be configured together as a CROS or BiCROS system, following the professional hearing recommendation.

Plan charging with the complete arrangement

A standard charger is included with a new Audéo EON R companion hearing aid. For a transmitter ordered on its own, our team can confirm the charging arrangement and help check a charger you already own. CROS EON R works with Phonak Charger RIC E and ChargerGo RIC I E, giving you compatible charging options for home and travel.

Rechargeable power and supported app controls make CROS EON R convenient to organize around everyday life. Your transmitter and Audéo EON R companion work together, with compatible charging options and wireless audio functions provided through the companion.

Choose a charging setup that suits your day

Phonak Charger RIC E provides a compatible charging option, while ChargerGo RIC I E offers a portable alternative. Keeping the transmitter and companion together in a suitable charging routine makes the system convenient to organize at home or when traveling. Our team can help identify which charger matches the equipment you have or are ordering.

Calls and entertainment through the companion

Your Audéo EON R hearing aid provides the compatible phone and audio connections for the system. It supports Bluetooth Classic Audio and Bluetooth LE Audio, with Auracast available for compatible broadcasts. myPhonak works with supported phones for app control. We can help check the exact phone and operating system for the functions you want, so you understand how calls, audio and controls fit into your routine.

Care for the devices you wear

The user guides bring together the care and handling instructions for the transmitter, hearing aid and charger. Keep the devices clean and dry before charging, and use the cleaning approach appropriate to the fitted earpieces. Taking hold of the device body rather than pulling the tube makes handling easier to manage. For product and accessory questions, our team is here to help you find the relevant information and compatible equipment.